Use plain language to make your web content inclusive for a diverse audience

From our websites to our newsletters, the City of Minneapolis is transforming our digital communications. We're incorporating plain language, reorganizing our content and following WCAG 2.1 guidelines. Discover how to do this in your organization.

In this session, you will learn how to:

* turn gobbledygook and jargon into plain language
* use a 10 cent word vs. the $10 word (unlearn what you learned in school!)
* use web tools to improve readability
* make your content accessible and inclusive
* develop guardians of quality throughout your organization